Terms and conditions of sale of daffodil bulbs by Croft 16

    • The list of heritage daffodil bulbs offered for sale by Croft 16 on this website is valid for the 2022 season only and cancels any previous lists.
    • Orders can be accepted at any time of year, though only those received by Easter will be guaranteed for despatch in 2022. Orders received after Easter will usually be carried over into 2023, subject to the customer’s agreement and anticipated availability of the relevant stocks.
    • Brexit has resulted in the need for phytosanitary checks and certification prior to despatch for stocks to be exported to the “EU” (including Northern Ireland), necessitating a minimum supplementary charge of £25 per order to any individual address.
    • We are sorry that as a general rule we cannot satisfy wholesale orders; for most stocks we set a limit of 10 bulbs per order.
    • All orders are subject to crop and availability.
    • We try very hard to supply bulbs which are true to name. Although we rogue our stocks every spring, there is a slim chance that an impostor might slip through.
    • Bulbs come in all shapes, sizes and weight.
    • Daffodil cultivars which survive the North-West Highlands of Scotland should be sufficiently robust to adapt to most conditions, but it might take the bulbs a year or two to settle down.
    • Many of our stocks of surplus bulbs are small, but we try our best to fulfil orders in as fair a way as possible. In order to achieve this, rather than receiving payment with order we prefer to invoice customers before despatch for what we are able to supply.  In addition, customers might like to consider
          • suggesting substitutes, or
          • trusting us to select the nearest available match in appearance and (higher) value.
    • We aim to lift bulbs when they are dormant during June and July. In the past, we have not sought any payment until orders were ready for despatch, issuing an invoice and putting aside bulb orders for three weeks while awaiting your payment. Sadly though, in recent years, a number of potential customers have reneged on their orders at the last moment – after we had lifted, cleaned and prepared their bulbs for despatch: a lot of work, and in several cases involving a significant number of bulbs. Regrettably therefore we may now exercise the option of requesting either full payment or at least a deposit before accepting, for the following year, orders placed after the end of May in any given year.
    • We reserve the right to reallocate bulbs from orders where invoices have remained unpaid for more than three weeks from the date of issue.
    • Naturally we are happy to send a refund where necessary, taking into account any changes to the p&p tariff (if applicable), if you prefer enclosing payment with order.
    • We accept payment only in sterling (GB pounds); details of the alternative payment methods will be shared in invoicing; we regret that we are not set up to take payment by credit/debit card.
    • Prices are per bulb and include V.A.T. at the current rate.  We reserve the right to alter prices if the V.A.T. rate changes.
    • We aim to despatch orders between late July and early September when the bulbs are in good condition.  We can delay despatch if need be, but please bear in mind that, despite our best efforts, prolonged storage of the bulbs might lead to a deterioration in quality.
    • For delivery in the United Kingdom, we have so far found Royal Mail to be reliable.  Please note that once we have committed a parcel to the post office, using the name, address and delivery instructions supplied by the customer, we are not responsible for its safe delivery.  If, for any reason, you feel that your parcel might go astray (e.g. relying on a third party to take delivery of it on your behalf; you might be away; or you are obliged to write a complex delivery note for postie), please consider paying an extra fee for the Signed-for service.  We should be happy to arrange for this at the time of posting.
    • If you are not happy with your consignment of bulbs, please return it within fourteen days of receipt for a replacement or full refund (which will include the return postage charge).  We are not able to accept liability after this, as we cannot be held responsible for subsequent storage and cultural conditions.
    • Enjoy your bulbs and thank you for doing business with us.

Duncan and Kate Donald

Croft 16

E-mail: sales@croft16daffodils.co.uk

Telephone: +44 (0)1445 781717

Website: www.croft16daffodils.co.uk

ADDRESS: 16 Midtown of Inverasdale, Poolewe, Ross-shire IV22 2LW, Scotland, UK

VAT reg. no. for Croft 16: 890 5340 18; UK Plant Passport no. S 01303