Terms and conditions of sale of daffodil bulbs by Croft 16

    • The list of heritage daffodil bulbs offered for sale by Croft 16 on this website is valid for the 2020 season and cancels any previous lists.
    • We are considering exporting to North America in 2021 – something we do only very occasionally – so we should be delighted to hear from potential customers there as soon as possible, to help ensure we can offer the widest range of stocks. We shall limit our offer to no more than 3 bulbs per taxon per customer, and shall also seek reassurance in advance that the purchaser has completed the necessary import paperwork (so we do not have to handle that).
    • We are sorry that as a general rule we cannot satisfy wholesale orders; for most stocks we set a limit of 10 bulbs per order.
    • All orders are subject to crop and availability.
    • We try very hard to supply bulbs which are true to name. Although we rogue our stocks every spring, there is a slim chance that an impostor might slip through.
    • Bulbs come in all shapes, sizes and weight.
    • Daffodil cultivars which survive the North-West Highlands of Scotland should be sufficiently robust to adapt to most conditions, but it might take the bulbs a year or two to settle down.
    • Orders can be accepted at any time, but only those received by the end of May can be guaranteed for despatch in any given year; orders received after May will usually be carried over into the next season. Please either complete the online form or forward the attached order form to the postal or e-mail address below.
    • Many of our stocks of surplus bulbs are small, but we try our best to fulfil orders in as fair a way as possible. In order to achieve this, rather than receiving payment with order we are happy to invoice customers before despatch for what we are able to supply.  In addition, customers might like to consider
          • suggesting substitutes, or
          • trusting us to select the nearest available match in appearance and (higher) value
    • We aim to lift bulbs during June and July. In the past, we have not sought any payment until orders were ready for despatch, issuing an invoice and putting aside your bulb order for three weeks while awaiting your payment. Sadly though, in 2019, for the first time since we began trading, a number of potential customers reneged on their orders at the last moment – after we had lifted, cleaned and prepared their bulbs for despatch: a lot of work, and in several cases involving a significant number of bulbs. Regrettably therefore we shall, optionally, exercise the freedom to request full payment (or at least a deposit) before accepting, for 2021, orders placed after the end of May 2020.
    • We reserve the right to reallocate bulbs from orders where invoices remain unpaid for more than three weeks.
    • Naturally, we are happy to send a refund, taking into account any changes to the p&p tariff, if applicable, if you prefer enclosing payment with order.
    • We accept payment only in sterling (GB pounds), either by bank transfer [UK payments credited to Croft 16 account, no. 21283729, sort code 16-58-10; international bank transfers to Triodos Bank (Deanery Road, Bristol BS1 5AS), via National Westminster Bank plc (250 Bishopsgate, London EC2M 4AA), sort code 60-00-04, BIC NWBKGB2L, IBAN GB98NWBK60000410018573, and including as reference account no. 21283729 and account name Croft 16]; or by cheque or postal order made payable to “Croft 16”; or via a PayPal payment to 16dandk@gmail.com.
    • Prices are per bulb and include V.A.T. at the current rate.  We reserve the right to alter prices if the V.A.T. rate changes.
    • We aim to despatch orders between late July and early September when the bulbs are in good condition.  We can delay despatch if you would like us to, but please bear in mind that, despite our best efforts, prolonged storage of the bulbs might lead to a deterioration in quality.
    • We find Royal Mail utterly reliable in these parts.  Please note that once we have committed a parcel to the post office, using the name, address and delivery instructions supplied by the customer, we are not responsible for its safe delivery.  If, for any reason, you feel that your parcel might go astray (e.g. relying on a third party to take delivery of it on your behalf; you might be away; or you are obliged to write a complex delivery note for postie), please consider paying an extra £1.20 for the Signed For service.  We should be happy to arrange for this at the time of posting.
    • If you are not happy with your consignment of bulbs, please return it within fourteen days of receipt for a replacement or full refund (which will include the return postage charge).  We are not able to accept liability after this, as we cannot be held responsible for subsequent storage and cultural conditions.
    • Enjoy your bulbs and thank you for doing business with us.

Duncan and Kate Donald

Croft 16

E-mail: sales@croft16daffodils.co.uk

Telephone: +44 (0)1445 781717

Website: www.croft16daffodils.co.uk

ADDRESS: 16 Midtown of Inverasdale, Poolewe, Ross-shire IV22 2LW, Scotland, UK

VAT reg. no. for Croft 16: 890 5340 18; Plant Passport reg. no. GB-S 01303