Terms and conditions of sale of daffodil bulbs by Croft 16

    • The list of heritage daffodil bulbs offered for sale by Croft 16 on this website is valid for the 2020 season and cancels any previous lists.
    • We are considering exporting to North America in 2021, so we should be delighted to hear from potential customers there to help ensure we retain sufficient stocks from 2020. We shall limit our offer to no more than 3 bulbs per taxon per customer, and shall also seek reassurance in advance that the purchaser has completed the necessary import paperwork (so we do not have to handle that).
    • We are sorry that as a general rule we cannot satisfy wholesale orders; for most stocks we set a limit of 10 bulbs per order.
    • All orders are subject to crop and availability.
    • We try very hard to supply bulbs which are true to name. Although we rogue our stocks every spring, there is a slim chance that an impostor might slip through.
    • Bulbs come in all shapes, sizes and weight.
    • Daffodil cultivars which survive the North-West Highlands of Scotland should be sufficiently robust to adapt to most conditions, but it might take the bulbs a year or two to settle down.
    • Orders can be accepted at any time, but only those received by the end of May can be guaranteed for despatch in any given year; orders received after May will usually be carried over into the next season. Please either complete the online form or forward the attached order form to the postal or e-mail address below.
    • Many of our stocks of surplus bulbs are small, but we try our best to fulfil orders in as fair a way as possible. In order to achieve this, rather than receiving payment with order we are happy to invoice customers before despatch for what we are able to supply.  In addition, customers might like to consider
          • suggesting substitutes, or
          • trusting us to select the nearest available match in appearance and (higher) value
    • We aim to lift bulbs during June and July. In the past, we have not sought any payment until orders were ready for despatch, issuing an invoice and putting aside your bulb order for three weeks while awaiting your payment. Sadly though, in 2019, for the first time since we began trading, a number of potential customers reneged on their orders at the last moment – after we had lifted, cleaned and prepared their bulbs for despatch: a lot of work, and in several cases involving a significant number of bulbs. Regrettably, therefore, we have decided to exercise the option of requesting full payment (or at least a deposit) before accepting, for 2020, orders placed since the end of May 2019.
    • We reserve the right to reallocate bulbs from orders where invoices remain unpaid for more than three weeks.
    • Naturally, we are happy to send a refund, taking into account any changes to the p&p tariff, if applicable, if you prefer enclosing payment with order.
    • We accept payment in sterling (G.B. pounds) only, either by bank transfer using the Faster Payments Scheme (credited to Croft 16 account, no. 69463523, sort code 08-92-99 [IBAN GB45 CPBK 0892 9969 4635 23; the BIC for the Co-operative Bank is CPBKGB22]), or by cheque or postal order made payable to “Croft 16”, or via a PayPal payment to 16dandk@gmail.com.
    • Prices are per bulb and include V.A.T. at the current rate.  We reserve the right to alter prices if the V.A.T. rate changes.
    • We aim to despatch orders between late July and early September when the bulbs are in good condition.  We can delay despatch if you would like us to, but please bear in mind that, despite our best efforts, prolonged storage of the bulbs might lead to a deterioration in quality.
    • We find Royal Mail utterly reliable in these parts.  Please note that once we have committed a parcel to the post office, using the name, address and delivery instructions supplied by the customer, we are not responsible for its safe delivery.  If, for any reason, you feel that your parcel might go astray (e.g. relying on a third party to take delivery of it on your behalf; you might be away; or you are obliged to write a complex delivery note for postie), please consider paying an extra £1.20 for the Signed For service.  We should be happy to arrange for this at the time of posting.
    • If you are not happy with your consignment of bulbs, please return it within fourteen days of receipt for a replacement or full refund (which will include the return postage charge).  We are not able to accept liability after this, as we cannot be held responsible for subsequent storage and cultural conditions.
    • Enjoy your bulbs and thank you for doing business with us.

Duncan and Kate Donald

Croft 16

E-mail: sales@croft16daffodils.co.uk

Telephone: +44 (0)1445 781717

Website: www.croft16daffodils.co.uk

ADDRESS: 16 Midtown of Inverasdale, Poolewe, Achnasheen, Wester Ross IV22 2LW, Scotland, U.K.